Privacy politic

Privacy Policy

Effective Date: 07/01/2026

This Privacy Policy describes how Dreamoa collects, uses, and protects your personal data when you visit or make a purchase from our website https://dreamoa.com/. It applies to all users, including those accessing the Site from the European Union (EU), the United States (US), and the Middle East (including the United Arab Emirates, Saudi Arabia, and Qatar).

1. Information We Collect

We collect the following categories of personal data:

  • Identity & Contact Data: name, email address, phone number, shipping address, billing address.

  • Order & Transaction Data: products purchased, payment method (processed via third-party gateways), order history.

  • Technical Data: IP address, browser type, device information, operating system.

  • Usage Data: pages visited, time spent, navigation paths, interactions.

  • Marketing & Tracking Data: email preferences, cookies and pixels related to advertising (e.g., Google Ads, Facebook/Meta Pixel).

2. How We Use Your Information

We use your data to:

  • Fulfill and manage orders

  • Process payments securely

  • Deliver products and services

  • Communicate with you (order confirmations, support, updates)

  • Send marketing communications (with your consent, where required)

  • Improve website functionality and customer experience

  • Analyze traffic and usage patterns

  • Deliver personalized ads via Google Ads, Meta Ads, and similar platforms

3. Legal Bases for Processing (EU/EEA Users)

If you are located in the EU or EEA, we process your personal data based on the following legal grounds:

  • Contract performance (e.g., to deliver your order)

  • Legal obligation (e.g., accounting and taxation)

  • Legitimate interest (e.g., to prevent fraud, improve services)

  • Consent (e.g., for email marketing or use of non-essential cookies)

4. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Object to or restrict data processing

  • Withdraw consent at any time (for marketing or cookies)

  • Data portability

EU/EEA residents: Rights under the General Data Protection Regulation (GDPR)

California residents: Rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to opt out of the sale or sharing of personal information

Middle East residents: Rights under local data protection laws (e.g., PDPL in Saudi Arabia, UAE Federal Law No. 45 of 2021)

To exercise your rights, please contact us at dreamoastaff@gmail.com.

5. Sharing Your Information

We may share your data with:

  • Payment processors 

  • Shipping partners 

  • Advertising platforms 

  • Analytics providers 

  • Service providers assisting with website operation, marketing, or customer service

We never sell your personal data.

6. International Transfers

Your information may be processed and stored outside of your country of residence. We take steps to ensure adequate protection in line with applicable laws, including Standard Contractual Clauses (for EU users) or equivalent safeguards.

7. Data Retention

We retain your personal data as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. This typically includes order and billing records (7–10 years), and consent logs.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and serve targeted ads.

  • Necessary cookies (essential for site operation)

  • Performance and analytics cookies (e.g., Google Analytics)

  • Advertising cookies (e.g., Google Ads, Meta Pixel)

We obtain your consent where required (e.g., via cookie banners for EU users). You may manage your cookie preferences in your browser or opt out via:

9. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

11. Contact Us

For any privacy-related questions or to exercise your rights, contact:
Dreamoa
Email: Dreamoastaff@gmail.com
Address: 15442 Ventura boulevard, sherman oaks, CA 91403

If required by local laws, you may also have the right to lodge a complaint with your data protection authority.